Patient Access & Registration Specialist II

Franciscan Health; Indianapolis (IN); On-site; USD 38,000 - 46,000; Full time

Job summary

Franciscan Health Indianapolis Campus is seeking a Revenue Cycle Patient Access Representative II to support Pre-Registration, Registration, and Patient Financial Counseling. You will help collect and verify demographics, insurance details, and balance responsibilities.

The role requires compassionate communication with patients about copayments, prepayments, and outstanding balances, while ensuring accuracy and compliance across intake and billing processes.

Qualifications

• Preferred Associate's Degree
• Required High School Diploma/GED

Responsibilities

• Enter insurance policy number, group number, address, and telephone numbers.
• Verbally interview patient and/or family in order to obtain registration information.
• Enter patient billing and clinical data.
• Identify co-payment procedures and fiscal procedures related to registration procedures.
• Complete computer and telephone pre-registrations to maintain patient flow.

Education

Associate's Degree

High School Diploma/GED

Job description

Franciscan Health Indianapolis Campus is seeking a Revenue Cycle Patient Access Representative II to support Pre-Registration, Registration, and Patient Financial Counseling. You will help collect and verify demographics, insurance details, and balance responsibilities.

The role requires compassionate communication with patients about copayments, prepayments, and outstanding balances, while ensuring accuracy and compliance across intake and billing processes.