Patient Access Rep II (1.0 Day)

Franciscan Health; Indianapolis (IN); On-site; USD 38,000 - 46,000; Full time

Job summary

Franciscan Health Indianapolis Campus is seeking a Revenue Cycle Patient Access Representative II to support Pre-Registration, Registration, and Patient Financial Counseling. You will help collect and verify demographics, insurance details, and balance responsibilities.

The role requires compassionate communication with patients about copayments, prepayments, and outstanding balances, while ensuring accuracy and compliance across intake and billing processes.

Qualifications

• Preferred Associate's Degree
• Required High School Diploma/GED

Responsibilities

• Enter insurance policy number, group number, address, and telephone numbers.
• Verbally interview patient and/or family in order to obtain registration information.
• Enter patient billing and clinical data.
• Identify co-payment procedures and fiscal procedures related to registration procedures.
• Complete computer and telephone pre-registrations to maintain patient flow.

Education

Associate's Degree

High School Diploma/GED

Job description

Franciscan Health Indianapolis Campus
8111 S Emerson Ave Indianapolis, Indiana 46237

The Revenue Cycle Patient Access Representative II (PAR) performs tasks related to Pre-Registration, Registration, Patient Financial Counseling, and collections of patient liabilities of co-payments. They collect demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.

WHO WE ARE

Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

• Position will be in lab.
• Week 1: 930a-6pm Monday-Friday
  Week 2: 830a-6pm Tuesday-Friday and Saturday 8a-12p
• Enter insurance policy number, group number, address, and telephone numbers.
• Verbally interview patient and/or family in order to obtain registration information.
• Enter patient billing and clinical data.
• Identify co-payment procedures and fiscal procedures related to registration procedures.
• Complete computer and telephone pre-registrations to maintain patient flow.

QUALIFICATIONS

• Preferred Associate's Degree
• Required High School Diploma/GED

TRAVEL IS REQUIRED:

Never or Rarely
JOB RANGE:
INCENTIVE:

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.