Night Shift Patient Access & Billing Specialist

Franciscan Alliance, Inc.; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Franciscan Alliance, Inc. seeks a Patient Access Rep I at the Indianapolis Campus to support preregistration, registration, and patient financial counseling. This role collaborates with clinical and revenue cycle teams to ensure accurate data capture and smooth service delivery.

The position requires compassionate communication, HIPAA compliance, and the ability to guide patients on copayments and balances while maintaining accurate records across services.

Qualifications

• High School Diploma or GED required.
• Experience with patient pre-registration or registration is a plus.
• Familiarity with HIPAA rules and patient privacy expectations.

Responsibilities

• Interview patients and families to obtain registration information.
• Enter patient demographics, insurance, and billing data accurately.
• Identify patient liabilities and counsel on copayments and payment options.
• Process pre-registrations to maintain patient flow and accurate records.
• Maintain HIPAA compliance in all patient interactions.

Skills

Patient interviews

Data entry

HIPAA compliance

Customer service

Communication skills

Education

High School Diploma or GED

Tools

Registration software

Billing software

Job description

Franciscan Alliance, Inc. seeks a Patient Access Rep I at the Indianapolis Campus to support preregistration, registration, and patient financial counseling. This role collaborates with clinical and revenue cycle teams to ensure accurate data capture and smooth service delivery.

The position requires compassionate communication, HIPAA compliance, and the ability to guide patients on copayments and balances while maintaining accurate records across services.