Patient Registration & Scheduling Specialist

Indiana University Health; Carmel (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Indiana University Health in Carmel, IN is seeking a full-time health information/administrative scheduling assistant to manage patient flow, record accuracy, and payments. You will schedule appointments, collect information, and explain department policies while ensuring efficient operations.

The role requires a High School Diploma or GED, basic MS Office skills, and a preference for healthcare experience and familiarity with medical coding concepts.

Qualifications

• High School Diploma or GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Attention to detail

Team focused

Self-starter

Ability to adjust to changing pri orit

MS Office proficient

Education

High School Diploma/GED

Tools

MS Office

Job description

Indiana University Health in Carmel, IN is seeking a full-time health information/administrative scheduling assistant to manage patient flow, record accuracy, and payments. You will schedule appointments, collect information, and explain department policies while ensuring efficient operations.

The role requires a High School Diploma or GED, basic MS Office skills, and a preference for healthcare experience and familiarity with medical coding concepts.