Patient Access Registration Specialist — $2K Sign-On Bonus

Optum; Chandler (AZ); On-site; USD 45,913,000 - 83,097,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Optum is seeking a Patient Access Registration representative in Chandler, AZ. As the first contact for patients and families, you will collect demographics, verify insurance eligibility, and ensure accurate data entry while delivering compassionate care.

You will schedule referrals, handle cash collections at point of service, and collaborate with EMR systems. This role features a $2,000 sign-on bonus for external applicants and various benefits.

Qualifications

• High School Diploma or GED.
• 1+ years experience in a hospital registration/medical setting.
• 1+ years of customer service experience.
• 1+ years of experience with insurance policies and procedures.
• Ability to work Sunday-Wednesday 8 am–6:30 pm.

Responsibilities

• Register patients and collect demographics, health information, and verify insurance eligibility.
• Communicate with patients and caregivers compassionately.
• Obtain benefits and insurance verification.
• Point of Service cash collection, co-pays, deductibles and coinsurance.
• Accurate computer data entry.
• Organize and schedule patient services and referrals.
• Register and pre-register patients for Emergency, Elective and Scheduled Cases.
• Work with systems including Patient Registration and EMR.
• Generate, review and analyze patient data reports and follow up on issues and inconsistencies as necessary.

Skills

Customer service

Insurance verification

Data entry

Education

High School Diploma/GED

Job description

Optum is seeking a Patient Access Registration representative in Chandler, AZ. As the first contact for patients and families, you will collect demographics, verify insurance eligibility, and ensure accurate data entry while delivering compassionate care.

You will schedule referrals, handle cash collections at point of service, and collaborate with EMR systems. This role features a $2,000 sign-on bonus for external applicants and various benefits.