Patient Access Specialist - $2K Sign-On Bonus

UnitedHealth Group; Chandler (AZ); On-site; Confidential; Full time

Benefits offered by this job

Sign-on bonus

Comprehensive benefits package

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group is seeking an attentive Patient Access Registration professional in Chandler, AZ to help ensure accurate patient demographics, insurance verification, and smooth registration for hospital services.

Responsibilities include communicating with patients, handling payments, and using EMR systems. Experience in medical settings and HIPAA compliance are valued, with a Monday–Sunday shift as noted. Bilingual English/Spanish is preferred.

Qualifications

• High School Diploma/GED
• 1+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
• 1+ years of customer service experience
• 1+ years of experience with insurance policies and procedures
• Ability to work Sunday - Tuesday from 6:00pm - 6:30am

Responsibilities

• Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
• Respond to patient and caregivers' inquiries always in a compassionate and respectful manner
• Obtain Benefits and Insurance verification
• Point of Service Cash Collection, Co - Pays, Deductibles and Coinsurance
• Accurate Computer Data Entry
• Scan documents
• Organize and schedule patient services and appointments for referrals
• Register and Pre - Register Patients for Emergency, Elective and Scheduled Cases
• Work with various systems including Patient Registration and Electronic Medical Record
• Generate, review and analyze patient data reports and follow up on issues and inconsistencies as necessary

Skills

Customer service

Communication

Bilingual English/Spanish

Education

High School Diploma/GED

Tools

Google products

Job description

UnitedHealth Group is seeking an attentive Patient Access Registration professional in Chandler, AZ to help ensure accurate patient demographics, insurance verification, and smooth registration for hospital services.

Responsibilities include communicating with patients, handling payments, and using EMR systems. Experience in medical settings and HIPAA compliance are valued, with a Monday–Sunday shift as noted. Bilingual English/Spanish is preferred.