Patient Access Specialist — Onsite with $2K Sign-On Bonus

Optum; Phoenix (AZ); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

$2,000 sign-on bonus for external |ss

Job summary

Optum is seeking a front-office registrations specialist at St. Joe’s Hospital in Phoenix, AZ. The role handles patient check-in, demographics collection, insurance verification, and coordinating with providers to ensure timely appointments.

The position is on-site and Per Diem, with required training hours and potential overtime. Qualifications include a high school diploma, 1+ year in customer service, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED required.
• 1+ years of experience in customer service roles.
• Proficiency with Microsoft Office products.

Responsibilities

• Register patients and collect demographics, health information, and insurance data.
• Enter and verify patient data in real-time in computer systems.
• Process referrals, pre-certifications, and pre-authorizations per insurance requirements.
• Verify coverage and discuss pricing and balances with patients.
• Collect co-pays and address patient financial obligations.
• Identify outstanding balances and collect due amounts.
• Coordinate with provider offices to schedule services before discharge.
• Answer patient and caregiver questions with compassion and professionalism.

Skills

Customer service

Communication

MS Office

Education

High School Diploma/GED

Tools

MS Office

Job description

Optum is seeking a front-office registrations specialist at St. Joe’s Hospital in Phoenix, AZ. The role handles patient check-in, demographics collection, insurance verification, and coordinating with providers to ensure timely appointments.

The position is on-site and Per Diem, with required training hours and potential overtime. Qualifications include a high school diploma, 1+ year in customer service, and proficiency with Microsoft Office.