Patient Access & Registration Specialist

Holland America-Princess (Holland America Dawson City Inn); Wrangell (AK); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Retirement benefits

Paid time off

Parental leave

Health insurance

Dental coverage

Vision benefits

Life insurance

Short-term disability

Long-term disability

Job summary

SEARHC seeks a Patient Registration Specialist to support patient intake, verify insurance, and coordinate scheduling across departments. The role emphasizes accurate data entry, front-end revenue cycle tasks, and strong customer service in a fast-paced clinical setting.

The candidate will manage multiple worklists, register for various disciplines, and interact with patients and care teams through multiple channels, ensuring a positive patient experience.

Qualifications

• 1 year of healthcare, behavioral health, dental, customer service, or relevant administrative experience.
• High School Diploma preferred.
• Advanced degree preferred.

Responsibilities

• Manages scheduling resources for patient appointments.
• Manages communication tools for patient scheduling requests by patients and care teams.
• Manages the pre-registration review process for insurance verification for upcoming appointments.
• Retrieves payment for services, co-pays or up-front collections.
• Ensures registration compliance with documentation and timeliness.

Skills

Attention to detail

Time management

Customer service

Interpersonal communications

Education

High School Diploma

Advanced degree preferred

Tools

EHR systems

Job description

SEARHC seeks a Patient Registration Specialist to support patient intake, verify insurance, and coordinate scheduling across departments. The role emphasizes accurate data entry, front-end revenue cycle tasks, and strong customer service in a fast-paced clinical setting.

The candidate will manage multiple worklists, register for various disciplines, and interact with patients and care teams through multiple channels, ensuring a positive patient experience.