Patient Access & Registration Specialist

Charleston Area Medical Center; Weston (WV); On-site; USD 19,000 - 25,000; Full time

Job summary

Stonewall Jackson Memorial Hospital is seeking a Registration Representative to greet patients and visitors in ambulatory clinics, delivering a professional, patient-centered first impression. You will complete full patient registrations, verify demographics and insurance, schedule appointments, handle phones, support front-end operations, and assist with billing tasks to ensure smooth patient flow.

Requires High School Diploma or GED; prior customer service experience is preferred.

Qualifications

• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Customer service experience is preferred.

Responsibilities

• Accurately registers patients by obtaining and entering demographic and insurance information.
• Schedules, reschedules, and cancels appointments; may perform reminder calls.
• Answers multi-line phones and supports clinic operations to ensure patient flow.
• Coordinates with care teams and handles patient questions with empathy and professionalism.

Skills

Organizational skills

Time management

Attention to detail

Education

High School Diploma or GED

Job description

Stonewall Jackson Memorial Hospital is seeking a Registration Representative to greet patients and visitors in ambulatory clinics, delivering a professional, patient-centered first impression. You will complete full patient registrations, verify demographics and insurance, schedule appointments, handle phones, support front-end operations, and assist with billing tasks to ensure smooth patient flow.

Requires High School Diploma or GED; prior customer service experience is preferred.