Patient Access Coordinator - Orthopedics

Advocate Health; West Allis (WI); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Retirement plan with employer match

Educational Assistance Program

Flexible scheduling

Job summary

Advocate Health West Allis is seeking a friendly, detail-oriented front desk/registration specialist to join the Orthopedics department. You will help create patient records, verify demographics and insurance, and collect co-pays while maintaining HIPAA compliance.

Excellent communication and customer service are essential as you guide patients through visits and referrals. Hours are 40 per week, Monday through Friday, with no weekends.

Qualifications

• High school diploma or GED required.
• HIPAA knowledge and ability to handle confidential information.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Create the initial electronic health record foundation for patient care.
• Check in/register patients; collect demographics and insurance info; discuss co-pays.
• Maintain HIPAA confidentiality and ensure data accuracy.
• Explain insurance basics and discuss financial obligations with patients.
• Schedule appointments and coordinate follow-ups as needed.
• Provide exceptional customer service to patients and staff.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic health record (EHR)

Job description

Advocate Health West Allis is seeking a friendly, detail-oriented front desk/registration specialist to join the Orthopedics department. You will help create patient records, verify demographics and insurance, and collect co-pays while maintaining HIPAA compliance.

Excellent communication and customer service are essential as you guide patients through visits and referrals. Hours are 40 per week, Monday through Friday, with no weekends.