Patient Registration Specialist 4e6 Healthcare Support

R1-Rc; Racine (WI); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration for PRN shifts at Ascension All Saints Hospital. You will be the friendly first face patients meet at check-in, guiding them through the registration process and answering questions with confidence and compassion.

You’ll work across multiple systems, gather accurate information quickly, and support patients who may be stressed. Training is provided, making this a strong entry point into healthcare careers.

Qualifications

• HS diploma or GED required.
• Customer service experience required; healthcare background not required.
• Ability to pass background check, drug test, and vaccination requirements.
• Preferred healthcare exposure, but not mandatory.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service experience

Strong communication

Multi-system navigation

Education

High School Diploma or GED

Tools

Registration systems

Job description

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration for PRN shifts at Ascension All Saints Hospital. You will be the friendly first face patients meet at check-in, guiding them through the registration process and answering questions with confidence and compassion.

You’ll work across multiple systems, gather accurate information quickly, and support patients who may be stressed. Training is provided, making this a strong entry point into healthcare careers.