Patient Access & Registration Specialist

Northwest-Health-Porte; Valparaiso (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Northwest-Health-Porte is seeking a Registration Intake Specialist to support accurate patient registration and insurance verification. You will gather demographic, clinical, and financial information, ensuring regulatory compliance and exceptional customer service during the intake process.

The role collaborates with patients, families, and clinical teams to support timely and informed care delivery. Prior experience in health care settings is preferred, with emphasis on accuracy and

Qualifications

• Associate Degree in Healthcare Administration, Business, or related field preferred.
• 0-2 years of experience in patient registration, intake, or insurance verification required.
• Experience in a hospital or healthcare setting preferred.

Responsibilities

• Greets patients and families professionally and collects accurate information.
• Obtains, verifies, and enters patient demographic and insurance data into the system.
• Verifies insurance eligibility and interprets responses for proper billing.
• Obtains signatures on consent and authorization forms and documents exceptions.
• Screens for medical necessity using ABN and documents forms.
• Communicates with clinical departments to coordinate patient arrival and status.
• Counsels patients on financial responsibilities and collects payments when applicable.
• Secures patient valuables and maintains accurate records.
• Operates a multi-line phone system for communications.
• Supports emergency procedures and codes.
• Maintains organized documentation and supports efficient patient flow.

Skills

Customer service

Attention to detail

Data entry

Verbal & written communication

Confidentiality

Education

Associate Degree in Healthcare Administration or related field

Tools

Registration systems

Insurance verification tools

Microsoft Office

Electronic Health Record (EHR) platforms

Job description

Northwest-Health-Porte is seeking a Registration Intake Specialist to support accurate patient registration and insurance verification. You will gather demographic, clinical, and financial information, ensuring regulatory compliance and exceptional customer service during the intake process.

The role collaborates with patients, families, and clinical teams to support timely and informed care delivery. Prior experience in health care settings is preferred, with emphasis on accuracy and