Patient Access & Registration Specialist

Baptist Health; United States; On-site; USD 30,000 - 38,000; Full time

Job summary

Baptist Health Medical Group in Floyds Knob, IN seeks a dedicated Patient Access Coordinator/Front Desk staff to register patients, verify insurance, and handle inquiries. Role requires accurate data entry, pre-registration, and clear communication with patients and healthcare teams. Full-time, first shift.

On-site position with standard business hours. Responsibilities include ensuring eligibility verification, estimating patient portions, and maintaining patient records in the system, while

Qualifications

• High school diploma or equivalent.
• Registration experience preferred.

Responsibilities

• Registers patients timely and accurately, collecting demographics and insurance information.
• Directs patients, answers the phone, and handles inquiries.
• Verifies eligibility and benefits prior to visit.
• Establishes patient portion estimates and conducts point-of-service collections.
• Pre-registers patients and discusses benefits with them.
• Maintains patient visit information in the system.
• Ensures compliance with state and federal access services regulations.
• Delivers excellent customer service to patients and staff.

Skills

Customer service

Phone etiquette

Registration software

Education

High school diploma or equivalent

Tools

Access software systems

Job description

Baptist Health Medical Group in Floyds Knob, IN seeks a dedicated Patient Access Coordinator/Front Desk staff to register patients, verify insurance, and handle inquiries. Role requires accurate data entry, pre-registration, and clear communication with patients and healthcare teams. Full-time, first shift.

On-site position with standard business hours. Responsibilities include ensuring eligibility verification, estimating patient portions, and maintaining patient records in the system, while