Front Desk Patient Access Specialist

Baptist Health; Floyds Knobs (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health Medical Group in Floyds Knobs, Indiana is seeking a Patient Access Coordinator for the Primary Care team. This full-time, first shift role focuses on delivering a welcoming patient experience from arrival to check-in, handling registrations and insurance basics with empathy.

Ideal candidates bring healthcare environment experience, strong communication, and accurate data entry skills to support smooth office operations and patient care.

Qualifications

• Experience in a medical office or healthcare setting preferred.
• Knowledge of medical terminology helpful.
• Strong computer and data entry skills required.
• Excellent communication and interpersonal skills essential.

Responsibilities

• Welcome patients in person and on the phone with friendly, professional service.
• Register patients by collecting demographics, insurance and visit information.
• Verify insurance eligibility and patient benefits prior to appointments.
• Pre-register patients and discuss insurance benefits and financial responsibilities.

Skills

Customer service

Data entry

Medical terminology

Communication skills

Multitasking

Education

High school diploma or equivalent

Job description

Baptist Health Medical Group in Floyds Knobs, Indiana is seeking a Patient Access Coordinator for the Primary Care team. This full-time, first shift role focuses on delivering a welcoming patient experience from arrival to check-in, handling registrations and insurance basics with empathy.

Ideal candidates bring healthcare environment experience, strong communication, and accurate data entry skills to support smooth office operations and patient care.