Patient Access Coordinator

Kyeatright; Indiana; Hybrid; USD 42,000 - 48,000; Full time

Job summary

Baptist Health Medical Group in Floyds Knobs, IN is seeking a friendly Patient Access Coordinator for our Primary Care team. You will greet patients, register information, verify insurance, and explain financial responsibilities to ensure a smooth first impression and efficient office flow.

The role requires a high school diploma, experience in a medical office, knowledge of medical terminology, and strong computer/data entry skills, along with excellent communication and multitasking abilities.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or healthcare setting preferred.
• Knowledge of medical terminology.
• Strong computer and data entry skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet patients and provide receptionist duties.
• Register patients with demographic, insurance, and visit information.
• Verify insurance eligibility and patient benefits.
• Pre-register patients and discuss financial responsibilities.
• Explain payment options and collect point-of-service payments.
• Maintain and update patient records.
• Utilize registration software to support office operations.
• Ensure compliance with regulations related to patient access services.
• Assist team with other administrative duties as needed.

Skills

Customer service

Data entry

Communication skills

Multitasking

Computer literacy

Education

High school diploma or equivalent

Job description

# **Patient Access Coordinator – Primary Care****Baptist Health Medical Group** **Floyds Knobs, Indiana | Full-Time | First Shift** ## Be the First Smile Our Patients SeeDo you enjoy helping others and creating exceptional first impressions? Baptist Health Medical Group is looking for a friendly, organized, and customer-focused **Patient Access Coordinator** to join our Primary Care team in the LaGrange area.As a Patient Access Coordinator, you’ll play a vital role in ensuring patients have a smooth and welcoming experience from the moment they arrive or call our office. If you’re passionate about customer service, thrive in a fast-paced healthcare environment, and enjoy working as part of a collaborative team, we’d love to meet you. ## What You’ll DoIn this role, you will:* Welcome patients and provide outstanding customer service in person and over the phone.* Register patients accurately by collecting demographic, insurance, and visit information.* Verify insurance eligibility, Medicare compliance, and patient benefits before appointments.* Pre-register patients and discuss insurance benefits and financial responsibilities with confidence and compassion.* Calculate patient responsibility estimates and collect point-of-service payments while explaining payment expectations and available payment options.* Maintain accurate patient records and update information as needed.* Utilize patient access and registration software to support efficient office operations.* Ensure compliance with state, federal, and organizational regulations related to patient access services.* Complete ongoing education and training requirements.* Support the team by performing additional administrative duties as needed. ## What We’re Looking For**Preferred Qualifications:*** High school diploma or equivalent.* Previous experience in a medical office or healthcare setting.* Knowledge of medical terminology.* Strong computer and data entry skills.* Excellent communication and interpersonal skills.* Ability to multitask while maintaining accuracy and attention to detail.* A positive attitude and commitment to delivering exceptional patient care. ## Why Join Baptist Health Medical Group?At Baptist Health Medical Group, our team members are at the heart of everything we do. We are committed to providing compassionate, high-quality care while fostering a supportive and collaborative work environment where employees can grow professionally.If you’re looking for a rewarding career where you can make a meaningful difference in patients’ lives every day, apply today and become part of a team dedicated to excellence in healthcare.### *If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!*