Patient Access & Billing Specialist

BHMG Baptist Health Medical Group Inc.; St. Matthews (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health Medical Group Behavioral Health Louisville Area is seeking a full-time, first shift Patient Access/Front Desk staff member. Responsibilities include patient registration, insurance verification, inquiries handling, and directing patients to appropriate services.

The role requires a high school diploma or equivalent and experience in patient access or front desk roles. Baptist Health emphasizes equal employment opportunity and a drug-free workplace policy.

Qualifications

• High school diploma or equivalent
• Registration experience preferred
• Experience in patient access, front desk, clinic administration

Responsibilities

• Registers patient in a timely and accurate manner, obtaining demographic and accurate insurance information.
• Directs patients, answers the phone, and handles inquiries.
• Ensures eligibility, Medicare compliance and benefits are properly verified prior to visit.
• Demonstrates knowledge of access services and regulatory requirements.
• Maintains patient visit information and demonstrates excellent customer service.

Skills

Customer service

Communication skills

Registration experience

Education

High school diploma or equivalent

Job description

Baptist Health Medical Group Behavioral Health Louisville Area is seeking a full-time, first shift Patient Access/Front Desk staff member. Responsibilities include patient registration, insurance verification, inquiries handling, and directing patients to appropriate services.

The role requires a high school diploma or equivalent and experience in patient access or front desk roles. Baptist Health emphasizes equal employment opportunity and a drug-free workplace policy.