Patient Access & Registration Coordinator (Orthopedics)

Kyeatright; Louisville (KY); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Baptist Health Medical Group Orthopedics in Louisville is seeking a Patient Access Coordinator to join the team on a full-time first shift schedule.

You will register patients, verify insurance eligibility, collect patient portions, pre-register, answer inquiries, and provide outstanding customer service while maintaining accurate visit data.

The role requires excellent communication and compliance with state and federal access services requirements, with opportunities for training and growth.

Qualifications

• High school diploma or equivalent.
• Experience in patient access or front desk is preferred.
• Ability to communicate clearly with patients and staff.

Responsibilities

• Register patients in a timely and accurate manner with demographics and insurance data.
• Directs patients, answers the phone, and handles inquiries.
• Verifies eligibility and Medicare benefits prior to visits.
• Pre-registers patients and discuss benefits with patients.
• Establishes patient balance estimates and collects at point of service.
• Maintains patient visit information in the system and supports department goals.

Skills

Customer service

Phone communication

Insurance verification

Pre-registration

Billing awareness

Education

High school diploma or equivalent

Job description

Baptist Health Medical Group Orthopedics in Louisville is seeking a Patient Access Coordinator to join the team on a full-time first shift schedule.

You will register patients, verify insurance eligibility, collect patient portions, pre-register, answer inquiries, and provide outstanding customer service while maintaining accurate visit data.

The role requires excellent communication and compliance with state and federal access services requirements, with opportunities for training and growth.