Ambulatory Access & Scheduling Specialist

Nationwide Children's Hospital; Columbus (OH); On-site; USD 32,000 - 43,000; Full time

Job summary

Nationwide Children's Hospital in Columbus, OH is seeking a full-time Front Desk Registration Clerk to greet patients, register them, and coordinate appointments. The role requires strong customer service, basic computer skills, and attention to detail in collecting demographics and insurance information.

Responsibilities include verifying eligibility, guiding patients on insurance requirements, and assisting in routing information to clinical staff.

Qualifications

• Education: High School Diploma or equivalent required. Associate’s Degree preferred.
• CPR certification may be required depending on position.
• At least 1 year healthcare experience preferred.
• Demonstrated computer and administrative skills.

Responsibilities

• Greets and registers patients, schedules appointments, and files medical charts.
• Interviews patients and collects demographic and insurance data.
• Verifies insurance eligibility and communicates requirements to the patient.
• Assists in directing information to clinical staff and supports onboarding.

Skills

Customer service

Administrative skills

Computer skills

Education

High School Diploma or equivalent

Associate’s Degree (preferred)

Job description

Nationwide Children's Hospital in Columbus, OH is seeking a full-time Front Desk Registration Clerk to greet patients, register them, and coordinate appointments. The role requires strong customer service, basic computer skills, and attention to detail in collecting demographics and insurance information.

Responsibilities include verifying eligibility, guiding patients on insurance requirements, and assisting in routing information to clinical staff.