Patient Access & Registration Specialist

Baystate Health; Springfield (MA); Sur place; USD 27 000 - 36 000; Plein temps

Résumé du poste

Baystate Health is seeking an Onsite Registration Representative to greet patients, collect demographic and insurance information, and register them for services. The role involves verifying details, directing patients to the correct location, and ensuring accurate billing information is entered into the Revenue Cycle system.

Responsibilities also include collecting patient payments, maintaining confidentiality, and collaborating with hospital departments to refer patients to Financial

Qualifications

• Customer service experience is required.
• Ability to type 25 words per minute.

Responsabilités

• Greet patients promptly in a warm, friendly manner and verify identity.
• Register patients for their visits and collect necessary information.
• Gather insurance data and ensure accurate billing information in the Revenue Cycle system.
• Collect pre-determined patient responsibility payments and process payments (cash/credit).
• Maintain patient confidentiality and assist with basic inquiries about policies.

Connaissances

Customer service

English proficiency

Description du poste

Baystate Health is seeking an Onsite Registration Representative to greet patients, collect demographic and insurance information, and register them for services. The role involves verifying details, directing patients to the correct location, and ensuring accurate billing information is entered into the Revenue Cycle system.

Responsibilities also include collecting patient payments, maintaining confidentiality, and collaborating with hospital departments to refer patients to Financial