Onsite Registration & Financial Counseling Rep

Baystate Medical Center; Greenfield (MA); On-site; USD 26,174 - 34,440; Full time

Job summary

Baystate Franklin Medical Center is seeking an Onsite Registration & Financial Rep to register patients, collect payments, and verify insurance data for accurate billing. The role emphasizes excellent customer service, confidentiality, and clear communication with patients and staff.

Responsibilities include greeting patients, collecting demographic data, processing payments, and ensuring proper documentation within the Revenue Cycle system.

Qualifications

• Customer service experience required.
• Keyboard skills and ability to type 25 wpm.
• Speak, read, and write English clearly.

Responsibilities

• Greet patients and register them for scheduled visits.
• Collect patient payments and process cash/credit card transactions.
• Verify insurance information to ensure proper billing.
• Collect demographic and payor information for patients.
• Maintain patient confidentiality according to policy.
• Assist patients with general information and directions.

Job description

Baystate Franklin Medical Center is seeking an Onsite Registration & Financial Rep to register patients, collect payments, and verify insurance data for accurate billing. The role emphasizes excellent customer service, confidentiality, and clear communication with patients and staff.

Responsibilities include greeting patients, collecting demographic data, processing payments, and ensuring proper documentation within the Revenue Cycle system.