Patient Access & Registration Specialist

Talentify; Sioux City (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

401K matching

Health insurance

Tuition reimbursement

Daily Pay

Job summary

UnityPoint Health St. Luke's - Downtown in Sioux City is seeking a Patient Access Representative for full-time day shifts (Sun, Mon, Tue 6a-6:30p).

You will facilitate patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficient registration. Responsibilities include handling inquiries, patient wayfinding, and supporting administrative tasks while complying with financial and insurance procedures.

Qualifications

• High school diploma required.
• Medical related diploma or certificate preferred.
• Completion of Medical Terminology Course/Module within 12 months of hire.

Responsibilities

• Accurately and thoroughly collects, analyzes and records demographic, insurance/financial and clinical data in computer system. Ensures information source is appropriate and all required documentation are on file.
• Maintains knowledge and understanding of insurance verification and understanding of insurance plans
• Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner
• Communicates effectively to provide appropriate education regarding patient financial obligations through POS and estimates.
• Participates in performance improvement initiatives and demonstrates initiative to improve quality and customer services with a goal to exceed customer expectations.
• Maintain ability to perform roles associated with patient self service registration processes
• Monitors and maintains multiple work queues

Education

High school diploma

Medical diploma/certificate

Medical Terminology course

Job description

UnityPoint Health St. Luke's - Downtown in Sioux City is seeking a Patient Access Representative for full-time day shifts (Sun, Mon, Tue 6a-6:30p).

You will facilitate patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficient registration. Responsibilities include handling inquiries, patient wayfinding, and supporting administrative tasks while complying with financial and insurance procedures.