Patient Access & Registration Specialist

CHRISTUS Health; Santa Fe (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

CHRISTUS Health in Santa Fe, NM is seeking a Patient Access Representative to welcome patients and establish encounters, collecting accurate demographic and financial data. You will verify insurance eligibility, obtain authorizations, calculate patient portions, and support compliant, efficient registration processes while communicating with patients and third party payers.

The role emphasizes dependability, effective communication, and teamwork to ensure smooth patient flow and accurate

Qualifications

• High School Diploma or equivalent experience preferred
• 1–3 years of experience preferred

Responsibilities

• Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
• Verifies insurance eligibility and obtains necessary authorizations for services rendered.
• Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
• Represents the Patient Access department in a professional, courteous manner at ALL times.
• Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes.

Skills

Data entry accuracy

Insurance verification

Customer service

Communication skills

Education

High School Diploma or equivalent

Job description

CHRISTUS Health in Santa Fe, NM is seeking a Patient Access Representative to welcome patients and establish encounters, collecting accurate demographic and financial data. You will verify insurance eligibility, obtain authorizations, calculate patient portions, and support compliant, efficient registration processes while communicating with patients and third party payers.

The role emphasizes dependability, effective communication, and teamwork to ensure smooth patient flow and accurate