Patient Access & Financial Services Specialist

CHRISTUS Health; Alamogordo (NM); On-site; USD 34,000 - 42,000; Full time

Job summary

CHRISTUS Health is seeking a Patient Access Representative to facilitate welcoming access to the facility and establish patient encounters in line with hospital service guidelines.

The role emphasizes accurate data entry, insurance verification, and collecting patient portions while ensuring compliance with federal and hospital standards. Strong communication and teamwork are essential as the position interacts with patients, families, physicians, and third-party payers.

Qualifications

• High School Diploma or equivalent experience preferred

Responsibilities

• Accurately inputs all required data elements for scheduling and registration, including patient demographics and financial information.
• Verifies insurance eligibility and obtains necessary authorizations.
• Calculates and collects the estimated patient portion based on benefits and contracts.
• Performs financial assessment for program assistance.
• Coordinates and communicates patient signatures on hospital documents.
• Maintains professional, courteous interactions with patients, families, and staff.

Skills

Communication skills

Education

High School Diploma

Job description

CHRISTUS Health is seeking a Patient Access Representative to facilitate welcoming access to the facility and establish patient encounters in line with hospital service guidelines.

The role emphasizes accurate data entry, insurance verification, and collecting patient portions while ensuring compliance with federal and hospital standards. Strong communication and teamwork are essential as the position interacts with patients, families, physicians, and third-party payers.