Patient Access Lead: Billing & Service Excellence

Emerus; San Antonio (TX); On-site; USD 38,000 - 58,000; Full time

Job summary

Emerus in San Antonio, Texas, seeks a Patient Access/Registration specialist to verify demographics and insurance details, secure authorizations, and maximize hospital reimbursement. You will support the revenue cycle through accurate data entry and proactive patient communication.

Ideal candidates have 3+ years in patient registration, strong MS Office skills, excellent customer service, and fluency in English.

Qualifications

• 3 years patient registration and insurance verification experience in a health care setting.
• Fluency in English with strong written and verbal communication.
• Knowledge of insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors.

Responsibilities

• Register patients and verify demographics and insurance details.
• Verify benefits and obtain authorizations as needed.
• Enter data accurately to support revenue cycle and hospital reimbursement.
• Provide excellent customer service and respond to inquiries from patients and staff.
• Maintain medical records and related documentation per policy.

Skills

Customer service

MS Office

Communication

Education

High School Diploma or GED

Tools

MS Office

Job description

Emerus in San Antonio, Texas, seeks a Patient Access/Registration specialist to verify demographics and insurance details, secure authorizations, and maximize hospital reimbursement. You will support the revenue cycle through accurate data entry and proactive patient communication.

Ideal candidates have 3+ years in patient registration, strong MS Office skills, excellent customer service, and fluency in English.