Patient Access & Registration Specialist

R1-Rc; Salt Lake City (UT); On-site; USD 22,041 - 28,929; Full time

Job summary

R1 RCM Inc. is hiring a Patient Service Representative (Registration) for on-site roles across the Salt Lake City-Provo metro area, UT.

You will be the first point of contact, registering patients and guiding them through the check-in process with empathy and accuracy. The role involves fast-paced environments, multi-system registration, and coordination with nurses and physicians to ensure timely access to care.

Qualifications

• Experience in customer-facing roles, preferably in healthcare or registration.
• Ability to explain insurance details and cost estimates clearly to patients.
• Comfortable navigating multiple computer systems and handling high-volume interactions.

Responsibilities

• Provide exceptional customer service to patients and families during check-in.
• Answer phones, gather accurate patient information, and register patients promptly.
• Collaborate with care teams to ensure smooth patient flow and minimize delays.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Insurance verification

Education

High School Diploma or GED

Job description

R1 RCM Inc. is hiring a Patient Service Representative (Registration) for on-site roles across the Salt Lake City-Provo metro area, UT.

You will be the first point of contact, registering patients and guiding them through the check-in process with empathy and accuracy. The role involves fast-paced environments, multi-system registration, and coordination with nurses and physicians to ensure timely access to care.