Evening Patient Access Specialist

R1 RCM; Provo (UT); On-site; USD 22,041 - 28,929; Full time

Job summary

R1 RCM Inc. is seeking a Patient Access Representative on-site at Intermountain Utah Valley Hospital in Provo, Utah.

You will be the first point of contact for patients, helping with check-in, gathering information, and guiding them through the registration and insurance steps in a fast-paced healthcare environment. This role emphasizes compassionate communication, accuracy, and teamwork with nurses and physicians to ensure smooth patient flow.

Qualifications

• Exceptional customer service experience and strong interpersonal skills.
• Ability to stay composed in a fast-paced healthcare setting.
• Background in patient access or medical registration is a plus.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Minimize delays in registration and provide cost estimates when applicable.
• Collaborate with nurses and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Medical registration

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative on-site at Intermountain Utah Valley Hospital in Provo, Utah.

You will be the first point of contact for patients, helping with check-in, gathering information, and guiding them through the registration and insurance steps in a fast-paced healthcare environment. This role emphasizes compassionate communication, accuracy, and teamwork with nurses and physicians to ensure smooth patient flow.