Patient Access & Registration Specialist

Optum; Saco (MT); On-site; USD 22,000 - 40,000; Full time

Job summary

Optum is seeking a patient registration specialist to handle front-office duties, verify insurance, collect payments and support referrals in a fast-paced clinical setting.

The role requires 3+ years of customer service, on-site work at 175 Fore River Parkway, Portland, ME, and availability for 7:00pm–7:00am Sunday, Monday and Tuesday, with 7:00pm–1:00am on Wednesday. Flu vaccination may be required; benefits are provided.

Qualifications

• High school diploma or GED required.
• 3+ years of customer service experience in hospital, office, or call center.
• Ability to work onsite at 175 Fore River Parkway, Portland, ME 04102.

Responsibilities

• Register patients and collect demographics, health information and verify insurance eligibility.
• Process referrals and pre-authorizations according to plan requirements.
• Verify benefits, create price estimates and collect patient co-pays and outstanding balances.
• Answer inquiries with compassionate, respectful communication; support training of new staff.

Skills

Interpersonal skills

Customer service

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Optum is seeking a patient registration specialist to handle front-office duties, verify insurance, collect payments and support referrals in a fast-paced clinical setting.

The role requires 3+ years of customer service, on-site work at 175 Fore River Parkway, Portland, ME, and availability for 7:00pm–7:00am Sunday, Monday and Tuesday, with 7:00pm–1:00am on Wednesday. Flu vaccination may be required; benefits are provided.