Night Patient Registration Specialist — Care & Access

Jobtome; Westbrook (ME); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase program

401k contributions

Job summary

Optum is seeking a patient-oriented Medical Receptionist to support front desk operations in a fast-paced clinical setting. You will greet patients, collect demographics, verify insurance, process referrals and pre-authorizations, and handle billing interactions with care and accuracy.

The role requires standing for long periods, working onsite in Portland, ME, and night shifts including Sundays and certain weekdays. Prior experience in medical reception and MS Office is preferred.

Qualifications

• 3+ years of customer service experience in hospital, office, or phone support.
• Ability to work onsite at 175 Fore River Parkway, Portland, ME 04102.
• Flexibility to work night shifts (7:00pm–7:00am Sun, Mon, Tue; 7:00pm–1:00am Wed).

Responsibilities

• Greet and check in patients, collect demographics and verify insurance.
• Process referrals, pre-authorizations, and insurance eligibility/benefits.
• Collect co-pays and discuss out-of-pocket costs with patients.
• Conduct registration quality checks and census audits.
• Respond to patient and caregiver inquiries with compassion and accuracy.

Skills

Customer service

Medical receptionist

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Optum is seeking a patient-oriented Medical Receptionist to support front desk operations in a fast-paced clinical setting. You will greet patients, collect demographics, verify insurance, process referrals and pre-authorizations, and handle billing interactions with care and accuracy.

The role requires standing for long periods, working onsite in Portland, ME, and night shifts including Sundays and certain weekdays. Prior experience in medical reception and MS Office is preferred.