Patient Registration Specialist - $3K Sign-On Bonus

Optum; Gorham (ND); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

$3,000 sign-on bonus

Job summary

Optum is hiring a front office patient registrar in Portland, ME to deliver patient-oriented service in a fast-paced clinical setting. You will greet and check in patients, collect demographics, verify insurance, and process co-pays while maintaining compassionate care.

This role offers a $3,000 sign-on bonus for external applicants, day shifts starting early, weekend/on-call flexibility, and a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• 3+ years of customer service experience.
• Ability to work onsite at 175 Fore River Parkway, Portland, ME 04102.
• Day shift with 7 AM - 8 AM start times; 8- or 10-hour days with rotating weekend shifts.
• Occasional weekend and on-call work; flu vaccination required.
• Must be 18 years of age or older.

Responsibilities

• Registers patients by collecting demographics, health information, and verifying insurance.
• Processes referrals and pre-authorizations per plan requirements.
• Verifies coverage and creates price estimates and reverifications.
• Collects patient co-pays and discusses financial obligations.
• Identifies outstanding balances from prior visits.
• Training new staff using training checklists.
• Responds to inquiries with compassion and respect.
• Generates and analyzes patient data reports and follows up on issues.
• Maintains knowledge of registration requirements across departments.
• Q&A Day to day support.
• Registration quality checks.
• Census Audit.

Skills

Customer service experience

On-site work

Communication skills

Day shift

Weekend/on-call flexibility

Education

High School Diploma/GED

Job description

Optum is hiring a front office patient registrar in Portland, ME to deliver patient-oriented service in a fast-paced clinical setting. You will greet and check in patients, collect demographics, verify insurance, and process co-pays while maintaining compassionate care.

This role offers a $3,000 sign-on bonus for external applicants, day shifts starting early, weekend/on-call flexibility, and a comprehensive benefits package.