Patient Access & Registration Specialist

Optim; Reidsville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Optim is seeking a Front Desk Registration Clerk in Reidsville, GA to pre-register patients for admissions and outpatient procedures, verify insurance, and collect co-pays. You will greet visitors, route calls, and coordinate with nursing and physicians to support patient care.

You will ensure HIPAA compliance, inform patients about rights and visiting hours, and operate with flexibility to cover various shifts, including holidays and weekends.

Responsibilities

• Pre-registers patients for scheduled admissions and outpatient procedures.
• Obtains authorization and verifies insurance.
• Accepts reservations from any physician's office.
• Obtains signatures on Conditions of Admissions and initiates the advance directive process.
• Communicates with nursing services when no advance directive is available.
• Greets, directs and assists patients and visitors as needed.
• Answers telephone calls promptly and professionally and routes calls as needed.
• Directs patients/visitors to appropriate waiting areas and informs registration when patient arrives.
• Responsible for notification to insurance companies for admissions.

Job description

Optim is seeking a Front Desk Registration Clerk in Reidsville, GA to pre-register patients for admissions and outpatient procedures, verify insurance, and collect co-pays. You will greet visitors, route calls, and coordinate with nursing and physicians to support patient care.

You will ensure HIPAA compliance, inform patients about rights and visiting hours, and operate with flexibility to cover various shifts, including holidays and weekends.