Patient Access & Registration Specialist

Lifespan; Providence (RI); On-site; USD 2,499,000 - 4,119,000; Full time

Job summary

Brown University Health is a patient access role located in Rhode Island, focusing on front desk duties, client registration, and reimbursement data collection. The position involves greeting clients, scheduling appointments across providers, and collecting information for insurance and eligibility verifications.

Role emphasizes accuracy in electronic records, processing authorizations, and daily desk operations while upholding the organization’s values of compassion, accountability, respect,

Qualifications

• Must have good communication skills both verbal and written.
• Moderate mathematical skills for calculating figures and amounts.
• Demonstrated skill in spreadsheet and word processing software.
• Ability to complete required trainings and certifications.
• Maintain professional relationships with external contacts.

Responsibilities

• Acts as a receptionist greeting all clients and visitors.
• Makes appointments and reminder calls for multiple providers.
• Maintains front desk schedules and performs daily preparation activities.
• Collects information for income verification, voter registration, and other registrations.
• Registers new clients and opens cases at admission.
• Verifies benefits with insurance carriers and enters data into CMHC.
• Obtains authorizations and manages reimbursement processes.
• Maintains client data electronically and records co-pay information.
• Processes reports and performs light secretarial duties.
• Participates in developing procedures to enhance practices.

Skills

Communication skills

Microsoft Excel

Word processing

Data entry

Billing knowledge

Education

High School diploma or equivalent

Job description

Brown University Health is a patient access role located in Rhode Island, focusing on front desk duties, client registration, and reimbursement data collection. The position involves greeting clients, scheduling appointments across providers, and collecting information for insurance and eligibility verifications.

Role emphasizes accuracy in electronic records, processing authorizations, and daily desk operations while upholding the organization’s values of compassion, accountability, respect,