Patient Access & Registration Specialist

Rise Community Hospital; Prairieville (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Rise Community Hospital in Prairieville, LA is hiring a Patient Access Representative in Registration. You will register patients, verify insurance, and collect co-pays, supporting admissions and scheduling.

You will handle phone inquiries, coordinate with care teams, and perform audits for medical necessity and payor requirements. Emphasis on confidentiality, HIPAA, and professional patient interaction.

Qualifications

• High School diploma or GED required.
• BLS certification required; CHAA or CHAM preferred.
• 1 year experience in an acute patient care setting preferred.

Responsibilities

• Registers patients and completes registration tasks, including consents and financial paperwork.
• Answers phones and manages communications in a customer-service oriented manner.
• Performs documentation audits for medical necessity and payor requirements.
• Schedules appointments for outpatient clinics and procedures.
• Obtains prior health insurance authorization when needed.
• Educates patients on pre/post exam requirements and organizes reminders and records.
• Maintains and scans medical records, ensuring accuracy and confidentiality.
• Responds to non-clinical questions within scope with professional service.
• Represents the organization with professionalism and HIPAA compliance.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

Associate degree or higher

Tools

Computer-based systems

Job description

Rise Community Hospital in Prairieville, LA is hiring a Patient Access Representative in Registration. You will register patients, verify insurance, and collect co-pays, supporting admissions and scheduling.

You will handle phone inquiries, coordinate with care teams, and perform audits for medical necessity and payor requirements. Emphasis on confidentiality, HIPAA, and professional patient interaction.