Patient Advocate & Care Coordinator (PRN)

RISE; Prairieville (LA); Hybrid; USD 22,000 - 28,000; Full time

Job summary

Rise is seeking a PRN Rise Patient Advocate in Prairieville, LA to interview patients, identify care needs, and coordinate referrals. You will support treatment journeys, handle inquiries, and maintain patient records with HIPAA-compliant practices.

Responsibilities include verifying insurance, scheduling intakes, and collaborating with the treatment team to ensure smooth admissions and ongoing patient support.

Qualifications

• Interview patients to identify care needs and barriers.
• Document encounters and maintain accurate patient records.
• Verify insurance benefits and explain coverage to families.
• Coordinate with treatment teams to ensure referrals are acted on.
• Provide information about treatment options and next steps.

Responsibilities

• Create long-term relationships with patients to support their recovery.
• Support patients through the treatment process and follow up post-discharge.
• Answer inquiries and resolve patient or family concerns.
• Maintain confidentiality in accordance with HIPAA and hospital policies.
• Schedule intakes and assist clients with understanding benefits.

Skills

Patient interviews

Care coordination

Communication

HIPAA compliance

Insurance verification

Phone screening

Alumni engagement

Education

High School diploma or equivalent

Job description

Rise is seeking a PRN Rise Patient Advocate in Prairieville, LA to interview patients, identify care needs, and coordinate referrals. You will support treatment journeys, handle inquiries, and maintain patient records with HIPAA-compliant practices.

Responsibilities include verifying insurance, scheduling intakes, and collaborating with the treatment team to ensure smooth admissions and ongoing patient support.