Patient Access & Registration Specialist

Dignity Health; Phoenix (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

AZ General Hospital Laveen is seeking a Registrar to provide essential clerical support for our caregivers by managing patient registration, insurance verification, financial assistance information, and POS collections. You will document payer information and patient communications in the EMR, while maintaining confidentiality and compliance with financial regulations.

Responsibilities include timely patient registration, collecting accurate information, processing records requests, and ensuring

Qualifications

• High school graduate or GED.
• Previous clerical experience.
• Typing speed 30 wpm.
• Excellent written and interpersonal communication skills.
• Computer skills.
• Preferred: 1 year experience in prior authorization precertification insurance benefits and how they apply to hospital registration or medical office setting.
• Medical terminology.
• Previous experience with an EMR; Cerner.
• American Heart Association.

Responsibilities

• Registers/pre-registers patient in a timely manner, as evidenced by minimal to no patient waiting and minimal registration time.
• Obtains accurate and complete patient information for the registration process.
• Completes medical record requests within department guidelines.
• Documents all payer related information, patient issues, physician office communications and any account related communication in the computer system.
• Ensures correct forms are filled out and signed for each registration, payer‑related forms, COA, Medicare notification letters.
• Ensures patient handouts (Patient Rights and Responsibilities, Advance Directives, Financial Assistance, etc.) are provided and explained.

Skills

Typing 30 wpm

Attention to detail

Excellent communication

Computer skills

Education

High School diploma or GED

Tools

Cerner EMR

Job description

AZ General Hospital Laveen is seeking a Registrar to provide essential clerical support for our caregivers by managing patient registration, insurance verification, financial assistance information, and POS collections. You will document payer information and patient communications in the EMR, while maintaining confidentiality and compliance with financial regulations.

Responsibilities include timely patient registration, collecting accurate information, processing records requests, and ensuring