Registrar

Dignity Health; Phoenix (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

AZ General Hospital Laveen is seeking a Registrar to provide essential clerical support for our caregivers by managing patient registration, insurance verification, financial assistance information, and POS collections. You will document payer information and patient communications in the EMR, while maintaining confidentiality and compliance with financial regulations.

Responsibilities include timely patient registration, collecting accurate information, processing records requests, and ensuring

Qualifications

• High school graduate or GED.
• Previous clerical experience.
• Typing speed 30 wpm.
• Excellent written and interpersonal communication skills.
• Computer skills.
• Preferred: 1 year experience in prior authorization precertification insurance benefits and how they apply to hospital registration or medical office setting.
• Medical terminology.
• Previous experience with an EMR; Cerner.
• American Heart Association.

Responsibilities

• Registers/pre-registers patient in a timely manner, as evidenced by minimal to no patient waiting and minimal registration time.
• Obtains accurate and complete patient information for the registration process.
• Completes medical record requests within department guidelines.
• Documents all payer related information, patient issues, physician office communications and any account related communication in the computer system.
• Ensures correct forms are filled out and signed for each registration, payer‑related forms, COA, Medicare notification letters.
• Ensures patient handouts (Patient Rights and Responsibilities, Advance Directives, Financial Assistance, etc.) are provided and explained.

Skills

Typing 30 wpm

Attention to detail

Excellent communication

Computer skills

Education

High School diploma or GED

Tools

Cerner EMR

Job description

Job Summary And Responsibilities

As our Registrar, you will provide crucial clerical support for our professional caregivers by expertly managing all functions related to patient registration.

Every day you will meticulously handle registration, insurance verification, financial assistance information, and Point of Service Collections. You will also be responsible for accurate data input and record keeping, ensuring the integrity of patient information and financial transactions, while meticulously adhering to all credit card handling processes due to potential access to sensitive third‑party credit card information.

To be successful in this role, you will demonstrate exceptional attention to detail, strong organizational and clerical skills, and a commitment to maintaining confidentiality and compliance with financial regulations. Your ability to accurately manage complex administrative tasks will directly support seamless patient care and operational efficiency.

• Registers/pre-registers patient in a timely manner, as evidenced by minimal to no patient waiting and minimal registration time.
• Obtains accurate and complete patient information for the registration process.
• Completes medical record requests within department guidelines.
• Provides adequate notes in computer system by documenting all payer related information, patient issues, physician office communications and any account related communication.
• Ensures correct forms are filled out and signed for each registration, payer‑related forms, COA, Medicare notification letters.
• Ensures that patient handouts are being given out and explained (i.e.: Patient Rights and Responsibilities, Advance Directives, Financial Assistance, etc.).

Job Requirements

Required

• High School graduate or GED
• Previous experience in a clerical setting
• Typing speed 30 wpm
• Excellent written and interpersonal communication skills
• Computer skills

Preferred

• Minimum of one (1) year experience in prior authorization precertification insurance benefits and how they apply to hospital registration or medical office setting.
• Medical terminology
• Previous experience with an EMR; Cerner
• American Heart Association
• Basic Life Support (BLS certification)

Where You'll Work

Hello Humankindness

Where Compassion Meets Innovation: Your Career at AZ General Hospital Laveen

Are you ready to be part of something bigger? At AZ General Hospital Laveen, we're not just a healthcare facility – we're a close‑knit community dedicated to making a tangible difference in the lives of our neighbors. As a 16‑bed non‑profit hospital, we offer a unique opportunity to provide highly personalized, quality healthcare right here in Laveen, Arizona, and the surrounding areas.

Join a Legacy of Care, Shape the Future of Health.

We are a proud member of CommonSpirit Health, a national leader operating over 2,200 care sites across 24 states. This means immense resources, unparalleled opportunities for growth, and the chance to contribute to making healthcare accessible to nearly 1 in 4 U.S. residents.

But at Laveen, you'll experience the best of both worlds:

• The Power of Proximity: In our intimate 16‑bed setting, you'll foster deeper connections with your patients, their families, and your colleagues. You'll truly see the impact of your work every single day.
• A Collaborative Spirit: We work hand‑in‑hand with SJHMC Arizona, fostering a dynamic environment of shared knowledge and best practices. You'll be part of a team that thrives on innovation and mutual support.
• Impactful Innovation: We believe in delivering care in new and innovative ways. If you're someone who thinks creatively, embraces challenges, and is eager to explore cutting‑edge solutions, you'll find your perfect home here.

If these values resonate with you, and you're ready to contribute your skills, compassion, and innovative spirit to a team that truly cares, then you belong with us.

Pay Range

$18.00 - $22.19 /hour