Registrar

Dignity Health; Mesa (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

Dignity Health in Mesa, AZ is seeking a Registrar to perform essential clerical work supporting our caregivers by handling patient registration and data entry. You will verify insurance, discuss financial assistance options, and manage point‑of‑service collections with strict confidentiality.

You will document payer details, ensure correct forms are completed, and maintain accurate patient data within Cerner EMR in a fast-paced hospital setting.

Qualifications

• High School diploma or GED required.
• Previous clerical experience required.
• Typing speed of 30 wpm.
• Strong written and interpersonal communication skills.
• Proficient computer skills.

Responsibilities

• Registers/pre-registers patient in a timely manner, evidenced by minimal wait times.
• Obtains accurate and complete patient information for registration.
• Completes medical record requests within department guidelines.
• Documents all payer-related information, patient issues, physician communications, and account-related notes in the system.
• Ensures correct forms are filled out and signed for each registration, payer forms, COA, and Medicare letters.
• Distributes and explains patient handouts (Patient Rights, Advance Directives, Financial Assistance, etc.).

Skills

Typing 30 wpm

Clerical experience

Excellent communication

Computer skills

Attention to detail

Education

High School diploma or GED

Tools

Cerner EMR

Job description

Job Summary and Responsibilities

As our Registrar, you will provide crucial clerical support for our professional caregivers by expertly managing all functions related to patient registration.

Every day you will meticulously handle registration, insurance verification, financial assistance information, and Point of Service Collections. You will also be responsible for accurate data input and record keeping, ensuring the integrity of patient information and financial transactions, while meticulously adhering to all credit card handling processes due to potential access to sensitive third‑party credit card information.

To be successful in this role, you will demonstrate exceptional attention to detail, strong organizational and clerical skills, and a commitment to maintaining confidentiality and compliance with financial regulations. Your ability to accurately manage complex administrative tasks will directly support seamless patient care and operational efficiency.

• Registers/pre-registers patient in a timely manner, as evidenced by minimal to no patient waiting and minimal registration time.
• Obtains accurate and complete patient information for the registration process.
• Completes medical record requests within department guidelines.
• Provides adequate notes in computer system by documenting all payer related information, patient issues, physician office communications and any account related communication.
• Ensures correct forms are filled out and signed for each registration, payer-related forms, COA, Medicare notification letters.
• Ensures that patient handouts are being given out and explained (i.e.: Patient Rights and Responsibilities, Advance Directives, Financial Assistance, etc.).

Job Requirements

Required

• High School graduate or GED
• Previous experience in a clerical setting
• Typing speed 30 wpm
• Excellent written and interpersonal communication skills
• Computer skills

Preferred

• Minimum of one (1) year experience in prior authorization precertification insurance benefits and how they apply to hospital registration or medical office setting.
• Medical terminology
• Previous experience with an EMR; Cerner
• American Heart Association BLS certification

Where You'll Work

At AZ General Hospital Mesa, you're not just joining a team - you're becoming a vital part of a community's well‑being. As a 50-bed non‑profit facility, we're dedicated to delivering compassionate, high‑quality healthcare to Mesa and its surrounding communities. Every day, you'll see the direct impact of your work, whether it's comforting a patient, collaborating with a colleague, or innovating solutions that improve lives.

Our commitment to excellence is further strengthened through our close collaboration with Mercy Gilbert Medical Center, expanding our capabilities and offering a broader spectrum of patient care experiences and professional development opportunities.

But your impact extends even further. We are a proud member of CommonSpirit Health, a national leader operating over 2,200 care sites across 24 states. This vast network means unparalleled opportunities for growth, learning, and making a difference on a grander scale, impacting nearly 1 in 4 U.S. residents.

If you are driven by a commitment to social justice, passionate about health equity, and eager to contribute to new, innovative ways of delivering care within a highly collaborative environment, then look no further.

This isn't just a job; it's a calling, and you belong right here with us. Come build a fulfilling career where your values align with your work, and your contribution truly matters.

Pay Range

$18.00 - $22.19 /hour