Lead Registrar

CommonSpirit Health; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

CommonSpirit Health in Phoenix, AZ is seeking a Registrar to provide clerical support, manage patient registration, verify insurance, and explain financial assistance options.

You will input data accurately, handle sensitive credit card information per regulations, and answer calls, while maintaining confidentiality and efficiency in a busy healthcare setting.

The role emphasizes attention to detail, organizational skills, and a commitment to compassionate service that supports patient care.

Qualifications

• High School Diploma or GED is required.
• At least 1 year of recent medical office, hospital registration or banking experience.
• BLS certification via American Heart Association preferred.

Responsibilities

• Greet patients in a courteous, professional manner.
• Obtain accurate demographic and insurance information.
• Code and verify insurance coverage.
• Collect estimated patient responsibility or screen for financial assistance.
• Answer all incoming calls to the facility.

Skills

Patient registration

Insurance verification

Financial screening

Data entry

Credit card handling

Communication

Education

High School Diploma or GED

Associate degree

Medical terminology

BLS (Basic Life Support)

Job description

Job Summary and Responsibilities

As our Registrar, you will provide crucial clerical support for our professional caregivers by expertly managing all functions related to patient registration.

Every day you will meticulously handle registration, insurance verification, financial assistance information, and Point of Service Collections. You will also be responsible for accurate data input and record keeping, ensuring the integrity of patient information and financial transactions, while meticulously adhering to all credit card handling processes due to potential access to sensitive third-party credit card information.

To be successful in this role, you will demonstrate exceptional attention to detail, strong organizational and clerical skills, and a commitment to maintaining confidentiality and compliance with financial regulations. Your ability to accurately manage complex administrative tasks will directly support seamless patient care and operational efficiency.

• Courteously and professionally greet patients.
• Obtain accurate demographic insurance information.
• Correctly code and verify insurance coverage.
• Collect estimated patient responsibility or screen patient for assistance programs.
• Answer all incoming calls to the facility

Job Requirements

Required

• High School Graduate/GED
• One (1) year of recent medical office, hospital registration or banking experience
• American Heart Association
  • Basic Life Support (BLS)

Preferred

• Associates degree or a combination of education and job-related experience
• One (1) year of management, supervisor or lead experience
• Service recovery & conflict resolution
• Medical terminology, insurance verification, collections, schedule creation and maintenance

Where You\'ll Work

Hello Humankindness

Where Compassion Meets Innovation: Your Career at AZ General Hospital Laveen

Are you ready to be part of something bigger? At AZ General Hospital Laveen, we\'re not just a healthcare facility – we\'re a close-knit community dedicated to making a tangible difference in the lives of our neighbors. As a 16-bed non-profit hospital, we offer a unique opportunity to provide highly personalized, quality healthcare right here in Laveen, Arizona, and the surrounding areas.

Join a Legacy of Care, Shape the Future of Health.

We are a proud member of CommonSpirit Health, a national leader operating over 2,200 care sites across 24 states. This means immense resources, unparalleled opportunities for growth, and the chance to contribute to making healthcare accessible to nearly 1 in 4 U.S. residents.

But at Laveen, you\'ll experience the best of both worlds:

The Power of Proximity: In our intimate 16-bed setting, you\'ll foster deeper connections with your patients, their families, and your colleagues. You\'ll truly see the impact of your work every single day.

A Collaborative Spirit: We work hand-in-hand with SJHMC Arizona, fostering a dynamic environment of shared knowledge and best practices. You\'ll be part of a team that thrives on innovation and mutual support.

Impactful Innovation: We believe in delivering care in new and innovative ways. If you\'re someone who thinks creatively, embraces challenges, and is eager to explore cutting-edge solutions, you\'ll find your perfect home here.

If these values resonate with you, and you\'re ready to contribute your skills, compassion, and innovative spirit to a team that truly cares, then you belong with us.