Patient Access & Registration Specialist

UCI Health; Orange (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

UCI Health in Orange, CA seeks a friendly patient registrar to be the first point of contact in ambulatory clinics. You will perform general clerical and reception duties, enter patient data, verify insurance, and help schedule appointments.

The role requires strong customer service, ability to work variable shifts including weekends, and proficiency with office equipment and multi-line phones. English communication must be clear.

Qualifications

• Must possess strong customer service and communication skills.
• Proficient with data entry and basic math for scheduling.
• Experience using a multi-line telephone system.
• Ability to verify insurance and enter patient demographics accurately.
• Able to work weekends/holidays and adapt to variable shifts.

Responsibilities

• Greet patients at ambulatory clinics and manage front-desk reception.
• Enter patient data into the registration system and verify insurance.
• Schedule, confirm, and cancel patient appointments as needed.
• Maintain professional, courteous interactions with patients and staff.

Skills

Customer service

Data entry

Insurance verification

Multi-line telephone

English communication

Communication skills

Teamwork

Tools

Office equipment

Registration system

Computer literacy

Job description

UCI Health in Orange, CA seeks a friendly patient registrar to be the first point of contact in ambulatory clinics. You will perform general clerical and reception duties, enter patient data, verify insurance, and help schedule appointments.

The role requires strong customer service, ability to work variable shifts including weekends, and proficiency with office equipment and multi-line phones. English communication must be clear.