Patient Account Registrar - Admitting

Prime Healthcare; Montclair (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Montclair Hospital Medical Center is seeking a Patient Account Registrar to interview patients or representatives to collect demographics and insurance details, and to secure eligibility, benefits, and authorizations as needed. The role collaborates with the Admitting department, PBX, and reception areas, and requires data entry using a computer.

The position emphasizes strong communication, data accuracy, and the ability to work with diverse patient populations across all age groups.

Qualifications

• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• Knowledge of medical terminology preferred.
• High School Graduate or GED Equivalent Required.

Responsibilities

• Interview patient or representative to obtain demographics and insurance information.
• Secure insurance information, eligibility, benefits and authorizations as applicable.
• Collaborate with Admitting department including PBX and reception areas.
• Input and retrieve data using a computer.

Skills

Communication skills

Multi-tasking

Analytical thinking

Customer service

Medical terminology

Data entry

Education

High school diploma or GED

Job description

Overview

At Montclair Hospital Medical Center, our dedicated team of professionals are committed to our core values of quality, compassion, and community. As a member of the Prime Healthcare Foundation, Montclair Hospital Medical Center is actively seeking new members to join its award-winning team!Founded in 1973, Montclair Hospital, a 106-bed acutecare, not-for-profit community hospital, received the “100 Top Hospital” in the nation award from IBM Watson Health, thePatient Safety Excellence award from Healthgrades®, and the Women's Choice Award® for America'sBest Emergency Care. For more information visitMontclair-hospital.org

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

Education and Work Experience

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

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Pay Transparency

Montclair Hospital Medical Center offers competitive compensation and a reasonable compensation estimate for this role is $23.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf