Patient Access & Registration Specialist

Trinity Health; Minot (ND); On-site; USD 23,000 - 32,000; Full time

Job summary

Trinity Health in Minot, ND seeks an Admissions & Registration Representative to support revenue cycle activities, processing patient accounts, and related administrative data in a confidential, team-based environment.

You may perform patient registration, verify insurance, submit claims, post payments, and respond to inquiries, collaborating with clinical and billing staff to ensure accurate workflows and high-quality patient experiences.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience required.
• Healthcare setting or administrative environment experience preferred.
• Office/clerical experience preferred.
• Strong computer and typing skills with attention to detail.
• Ability to communicate effectively in person and over the phone.
• Strong customer service, problem solving, and interpersonal skills.
• Ability to handle confidential and sensitive information professionally.
• Ability to multitask and work efficiently in a fast paced environment.
• Strong conflict resolution and decision making skills for handling patient concerns.
• Compliance with privacy policies per Trinity Health.

Responsibilities

• Perform registration, billing, collections, scheduling, or account resolution activities as defined by the specific business office role.
• Verify demographic and insurance information, resolving discrepancies to support accurate claims processing and reimbursement.
• Respond to patient, family, payer, or internal inquiries with clear, respectful, and solution focused communication.
• Enter, reconcile, and balance financial transactions or account data according to departmental procedures.
• Protect patient privacy and financial information by following confidentiality, security, and compliance standards.
• Support departmental reporting, audits, and process improvement activities aimed at enhancing revenue cycle performance.

Skills

Strong computer skills

Typing skills

Effective communication

Customer service

Interpersonal skills

Multitasking

Problem solving

Confidentiality

Attention to detail

Education

High school diploma or equivalent

Job description

Trinity Health in Minot, ND seeks an Admissions & Registration Representative to support revenue cycle activities, processing patient accounts, and related administrative data in a confidential, team-based environment.

You may perform patient registration, verify insurance, submit claims, post payments, and respond to inquiries, collaborating with clinical and billing staff to ensure accurate workflows and high-quality patient experiences.