Patient Access & Registration Specialist

IU Health; McCordsville (IN); On-site; USD 21,000 - 26,000; Full time

Job summary

IU Health in McCordsville, Indiana is seeking a detail‑oriented Front Desk Associate to manage patient flow and scheduling in the Primary Care department. You will collect accurate patient information, explain charges and policies, and support billing processes to help maximize reimbursement and smooth operation.

Ideal candidates have a High School Diploma or GED, proficiency with MS Office, and prior healthcare setting exposure.

Qualifications

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate accurate financial and demographic records for patients.
• Schedules appointments, interviews patients, explains charges, validates and enters charges, and collects payments.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Attention to detail

Team focused

Self-starter

Coachable

Adaptability

Education

High School Diploma/GED

Tools

MS Office

Job description

IU Health in McCordsville, Indiana is seeking a detail‑oriented Front Desk Associate to manage patient flow and scheduling in the Primary Care department. You will collect accurate patient information, explain charges and policies, and support billing processes to help maximize reimbursement and smooth operation.

Ideal candidates have a High School Diploma or GED, proficiency with MS Office, and prior healthcare setting exposure.