Patient Access & Registration Specialist

Virtua Medical Group; Marlton, Northern (NJ, KY); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

403(b) retirement plan

Paid time off

Paid sick leave

Life insurance

Job summary

Virtua Medical Group Marlton, NJ is hiring a Registrar for the 1st shift. This on-site role gathers and enters patient demographic information and verifies benefits, authorizations, and collects co-pays and deposits.

You will process paperwork, ensure regulatory compliance, and serve as the first point of contact for patients, delivering excellent customer service. A High School diploma and Epic experience are preferred.

Qualifications

• 1 year customer service in a professional setting (excludes retail/food service) preferred.
• Medical office or admittance experience preferred.
• Must demonstrate a positive demeanor, have both strong verbal and written communication skills.
• Must be able to handle potentially stressful situations and multiple tasks.
• Must have basic typing, computer and/or word processing skills.

Responsibilities

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Skills

Customer service

Communication

Typing

Multitasking

Education

High School diploma

Tools

Epic system

Job description

Virtua Medical Group Marlton, NJ is hiring a Registrar for the 1st shift. This on-site role gathers and enters patient demographic information and verifies benefits, authorizations, and collects co-pays and deposits.

You will process paperwork, ensure regulatory compliance, and serve as the first point of contact for patients, delivering excellent customer service. A High School diploma and Epic experience are preferred.