Patient Access & Registration Specialist

Jackson-County-Regional-Health-Center; Maquoketa (IA); Vor Ort; USD 30.000 - 40.000; Vollzeit

Zusammenfassung

Jackson County Regional Health Center in Maquoketa, IA is seeking a Patient Registration Clerk to coordinate pre-registration activities, collect patient demographics and insurance information, and serve as the first point of contact for patients scheduled to be admitted. The role involves collecting co-pays and deposits and interfacing with patients and families to discuss payment options.

Responsibilities include insurance verification, appointment coordination, customer service,

Qualifikationen

• Attention to detail in data entry and accuracy.
• Strong problem-solving abilities for inquiries and issues.
• Good time management and multitasking in a busy environment.
• Proficiency with computer systems and keyboard skills.
• Clear communication with patients and staff.
• Respect for patient confidentiality and HIPAA compliance.
• Empathy and patience when assisting patients and families.
• Ability to work with diverse teams and departments.

Aufgaben

• Patient Registration and Intake responsibilities.
• Insurance Verification and authorization checks.
• Appointment and Admission Coordination.
• Customer Service and Communication with patients and families.
• Documentation and Record Management.
• Compliance and Reporting duties as required.
• Administrative Support and scheduling assistance.
• Emergency Admission Support and deposit collection when applicable.
• Compiling deposits and payments as needed.

Kenntnisse

Attention to Detail

Problem-Solving

Time Management

Multitasking

Technical Skills

Communication

Confidentiality

Empathy and Patience

Ausbildung

High School graduation or equivalent

Jobbeschreibung

Jackson County Regional Health Center in Maquoketa, IA is seeking a Patient Registration Clerk to coordinate pre-registration activities, collect patient demographics and insurance information, and serve as the first point of contact for patients scheduled to be admitted. The role involves collecting co-pays and deposits and interfacing with patients and families to discuss payment options.

Responsibilities include insurance verification, appointment coordination, customer service,