Patient Access & Registration Specialist

Jcrhc; Maquoketa (IA); On-site; USD 19,000 - 30,000; Full time

Job summary

Jackson County Regional Health Center in Maquoketa, IA is seeking a Patient Registration Clerk to coordinate pre-registration activities, collect patient demographics and insurance information, and serve as the initial contact for patients and families prior to visits.

You will verify insurance, discuss payment options, assist with deposits and co-pays, process registrations, and collaborate with departments to ensure accurate records and high patient satisfaction.

Qualifications

• Attention to detail in data entry and accuracy.
• Excellent communication with patients, families, and staff.
• HIPAA compliance and patient confidentiality.
• Able to work with multiple departments and handle sensitive information.

Responsibilities

• Register patients and collect demographics and insurance information.
• Verify insurance details and process insurance verifications.
• Coordinate appointments and admissions for patients.
• Provide courteous customer service and handle financial tasks.
• Document and manage records with accuracy.
• Collaborate with other departments to ensure smooth operations.

Skills

Attention to Detail

Problem-Solving

Time Management

Multitasking

Technical Skills

Communication Skills

Confidentiality

Empathy and Patience

Education

High School diploma or equivalent

Job description

Jackson County Regional Health Center in Maquoketa, IA is seeking a Patient Registration Clerk to coordinate pre-registration activities, collect patient demographics and insurance information, and serve as the initial contact for patients and families prior to visits.

You will verify insurance, discuss payment options, assist with deposits and co-pays, process registrations, and collaborate with departments to ensure accurate records and high patient satisfaction.