Patient Access & Registration Specialist

Geisinger; Lewisburg (TN); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) plan

Paid time off

Tuition reimbursement

Job summary

Geisinger Pediatrics Lewisburg is seeking a front-line office assistant to provide patient registration, scheduling and checkout support in a busy pediatric setting. You will greet patients, verify demographics, process referrals, and help ensure a smooth visit experience.

The role requires strong clerical and communication skills, familiarity with insurance concepts, confidentiality (HIPAA) and the ability to handle multiple tasks with accuracy.

Qualifications

• High School Diploma or GED is required.
• Minimum 1 year related work experience preferred.
• Clerical, communication, and confidentiality skills essential.

Responsibilities

• Check-in patients and verify demographics; monitor wait times and inform patient of changes.
• Read and interpret insurance responses; assign primary/secondary/tertiary insurance per encounter.
• Explain financial obligations and collect fees at time of service.
• Complete necessary regulatory forms with patients.
• Schedule follow-up appointments including referrals or specialty services.
• Process multi-channel messages regarding appointments, referrals, prescriptions, and complaints.
• Maintain HIPAA compliance and patient confidentiality.

Education

High School Diploma or Equivalent (GED)

Job description

Geisinger Pediatrics Lewisburg is seeking a front-line office assistant to provide patient registration, scheduling and checkout support in a busy pediatric setting. You will greet patients, verify demographics, process referrals, and help ensure a smooth visit experience.

The role requires strong clerical and communication skills, familiarity with insurance concepts, confidentiality (HIPAA) and the ability to handle multiple tasks with accuracy.