Patient Access & Registration Specialist

Lafayette Surgical Hospital; Lafayette (LA); On-site; USD 31,000 - 37,000; Full time

Job summary

Lafayette Surgical Hospital in Lafayette, LA seeks an Admissions Clerk for Registration and Scheduling. This full-time role greets patients, collects demographics, verifies insurance, and schedules procedures to support smooth hospital operations.

Requirements include a High School Diploma or GED and 1–2 years experience in admissions or Health Information Services in a hospital. Strong communication, computer skills, teamwork, and critical thinking are essential.

Qualifications

• Education: High School Diploma or GED.
• Experience: 1–2 years in admissions or Health Information Services in a hospital.
• Skills: Effective communication (oral/written), computer skills, teamwork, and critical thinking.

Responsibilities

• Greets patients and families promptly and courteously as they arrive.
• Answers phones, provides information or takes messages, directs callers to appropriate personnel.
• Explains admission forms and patient rights; assists with signatures and paperwork.
• Reviews patient forms for completeness, accuracy, and signatures.
• Enters new patient demographics and updates information in the computer system for billing accuracy.
• Collects deposits and/or co-pays per guidelines.
• Relays messages with discretion for patient, family, and visitors.
• Directs complaints to appropriate personnel for resolution.
• Maintains a clean and orderly waiting area.
• Performs a variety of clerical duties.
• Uses age/development considerations in interactions with patients and families.

Skills

Effective communication

Computer skills

Team player

Critical thinking

Education

High School Diploma or GED

Tools

EMR software

Job description

Lafayette Surgical Hospital in Lafayette, LA seeks an Admissions Clerk for Registration and Scheduling. This full-time role greets patients, collects demographics, verifies insurance, and schedules procedures to support smooth hospital operations.

Requirements include a High School Diploma or GED and 1–2 years experience in admissions or Health Information Services in a hospital. Strong communication, computer skills, teamwork, and critical thinking are essential.