Registration Clerk

Lafayette Surgical Hospital; Lafayette (LA); On-site; USD 31,000 - 37,000; Full time

Job summary

Lafayette Surgical Hospital in Lafayette, LA seeks an Admissions Clerk for Registration and Scheduling. This full-time role greets patients, collects demographics, verifies insurance, and schedules procedures to support smooth hospital operations.

Requirements include a High School Diploma or GED and 1–2 years experience in admissions or Health Information Services in a hospital. Strong communication, computer skills, teamwork, and critical thinking are essential.

Qualifications

• Education: High School Diploma or GED.
• Experience: 1–2 years in admissions or Health Information Services in a hospital.
• Skills: Effective communication (oral/written), computer skills, teamwork, and critical thinking.

Responsibilities

• Greets patients and families promptly and courteously as they arrive.
• Answers phones, provides information or takes messages, directs callers to appropriate personnel.
• Explains admission forms and patient rights; assists with signatures and paperwork.
• Reviews patient forms for completeness, accuracy, and signatures.
• Enters new patient demographics and updates information in the computer system for billing accuracy.
• Collects deposits and/or co-pays per guidelines.
• Relays messages with discretion for patient, family, and visitors.
• Directs complaints to appropriate personnel for resolution.
• Maintains a clean and orderly waiting area.
• Performs a variety of clerical duties.
• Uses age/development considerations in interactions with patients and families.

Skills

Effective communication

Computer skills

Team player

Critical thinking

Education

High School Diploma or GED

Tools

EMR software

Job description

Job Category: Registration and Scheduling

Requisition Number: REGIS041097

• Posted : August 25, 2026
• Full-Time

Locations

Showing 1 location

Lafayette Surgical Hospital
Lafayette, LA 70508, USA

Description

Education: High School Diploma or G.E.D.

Experience: One (1) to two (2) years minimum experience as an admissions clerk or in Health Information Services in a hospital setting.

Required Skills, Knowledge and Abilities: Effective communication skills; both orally and written. Computer skills needed. Ability to work with others within a team to ensure quality patient care. Strong critical thinking skills.

• Greets patients/ families promptly and courteously as the patient arrives at the facility.
• Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel.
• Provides interpretation of forms to be signed upon admission including patient rights and living will questions.
• Reviews all patient forms for completeness, accuracy, and appropriate signatures.
• Obtains and enters new patient demographics and updates patient information, as necessary, in the computer system to maintain accuracy for billing.
• C ollects deposits and/or co-pays according to established guidelines.
• Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors.
• Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution.
• Maintains a clean and orderly waiting room.
• Performs a variety of clerical duties.
• Utilize concepts of age/ developmental stages in interactions with patients and families.

Equal Opportunity Employer
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