Registration Clerk

Lafayette Surgical Specialty Hospital; Lafayette (LA); On-site; USD 32,000 - 38,000; Full time

Job summary

Lafayette Surgical Specialty Hospital in Lafayette, LA is seeking an Admissions Clerk in Registration and Scheduling to greet patients, verify information, and support front-desk operations.

The role requires 1–2 years of experience in hospital admissions or health information services, a High School Diploma or GED, strong communication and computer skills, and the ability to work effectively in a team to ensure quality patient care.

Qualifications

• High School Diploma or GED required.
• 1–2 years minimum experience as admissions clerk or in Health Information Services.
• Strong communication and computer skills.
• Ability to work in a team to ensure quality patient care.

Responsibilities

• Greets patients/families promptly and courteously as the patient arrives at the facility.
• Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel.
• Provides interpretation of forms to be signed upon admission including patient rights and living will questions.
• Reviews all patient forms for completeness, accuracy, and appropriate signatures.
• Obtains and enters new patient demographics and updates patient information, as necessary, in the computer system to maintain accuracy for billing.
• Collects deposits and/or co-pays according to established guidelines.
• Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors.
• Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution.
• Maintains a clean and orderly waiting room.
• Performs a variety of clerical duties.
• Utilize concepts of age/ developmental stages in interactions with patients and families.

Skills

Effective communication

Oral communication

Written communication

Computer skills

Teamwork

Critical thinking

Education

High School Diploma / GED

Job description

Job Category: Registration and Scheduling

Requisition Number: REGIS041097

Full-Time

Locations

Showing 1 location

Lafayette Surgical Hospital
Lafayette, LA 70508, USA

Description

Education: High School Diploma or G.E.D.

Experience: One (1) to two (2) years minimum experience as an admissions clerk or in Health Information Services in a hospital setting.

Required Skills, Knowledge and Abilities: Effective communication skills; both orally and written. Computer skills needed. Ability to work with others within a team to ensure quality patient care. Strong critical thinking skills.

• Greets patients/ families promptly and courteously as the patient arrives at the facility.
• Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel.
• Provides interpretation of forms to be signed upon admission including patient rights and living will questions.
• Reviews all patient forms for completeness, accuracy, and appropriate signatures.
• Obtains and enters new patient demographics and updates patient information, as necessary, in the computer system to maintain accuracy for billing.
• C ollects deposits and/or co-pays according to established guidelines.
• Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors.
• Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution.
• Maintains a clean and orderly waiting room.
• Performs a variety of clerical duties.
• Utilize concepts of age/ developmental stages in interactions with patients and families.

Equal Opportunity Employer
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