Patient Access Specialist I — Flexible Hours & Team Impact

Kettering Health; Ohio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Kettering Health in Hamilton, OH is seeking a Patient Access Representative for the First Shift. You will register patients, verify insurance and collect necessary information while delivering courteous service.

You will review outpatient visits for discounts, discuss payment options, and help patients complete financial forms. Strong communication and computer skills are essential for success in a fast-paced environment.

Qualifications

• High school diploma required.
• One or more years of medical office or customer service experience required.
• Previous registration or scheduling experience strongly preferred.

Responsibilities

• Registering patients with strong guest relations and customer service.
• Reviewing scheduled outpatient visits for discounts eligibility.
• Ensuring payer sources and payment arrangements are discussed.
• Assist patients with Financial Assistance Forms, HCAP and Medicaid applications.
• Review and update patient accounts while maintaining compliance.
• Demonstrate knowledge of site-specific patient processing software.

Skills

Communication skills

Pre-screening proficiency

Team collaboration

MS Office

Customer service

Education

High school diploma

Tools

Patient processing software

Job description

Kettering Health in Hamilton, OH is seeking a Patient Access Representative for the First Shift. You will register patients, verify insurance and collect necessary information while delivering courteous service.

You will review outpatient visits for discounts, discuss payment options, and help patients complete financial forms. Strong communication and computer skills are essential for success in a fast-paced environment.