Patient Access & Registration Specialist

Fairview Health Services; Grand Rapids (MN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Health, dental, vision, life insurance

Generous paid time off

401K with employer contributions

Shift differential

On-the-Job training

Job summary

Grand Itasca Clinic & Hospital in Grand Rapids, MN is seeking a Patient Access Services Representative - Clinic to join our on-site team. You will welcome patients, verify insurance, schedule appointments, collect co-pays, and help ensure accurate registrations while supporting revenue cycle and strong customer service.

This full-time role requires at least one year of customer service experience; associate degree preferred.

Qualifications

• One year of customer service experience.
• Associate degree in business-related field preferred.
• Ability to collect co-pays and present fiscal information.
• Excellent computer skills.
• Strong customer service skills.

Responsibilities

• Register patients and obtain necessary consents, signatures, and insurance verification.
• Schedule patient appointments.
• Collect co-pays at time of service.
• Identify coverage or self-pay issues and engage Financial Advocates as needed.
• Enter patient information and scan required documents in the scheduling system.
• Collaborate with the Business Department to support revenue cycle.
• Provide excellent customer service to patients and coworkers.

Skills

Customer service

Communication skills

Computer skills

Education

Associate degree

Tools

Scheduling system

Insurance verification

Job description

Grand Itasca Clinic & Hospital in Grand Rapids, MN is seeking a Patient Access Services Representative - Clinic to join our on-site team. You will welcome patients, verify insurance, schedule appointments, collect co-pays, and help ensure accurate registrations while supporting revenue cycle and strong customer service.

This full-time role requires at least one year of customer service experience; associate degree preferred.